top of page

FAQs

Useful Information: Most frequently asked questions.

Answers to our most frequently asked questions. If you cannot find your answer:

Understanding the Service
What exactly is included in the STADTHÖLDER® leadership reports, and what will I learn from it?
___STADTHÖLDER® leadership reports are distinct from personality tests because rather than investigating leadership from the basis of personality types or leadership styles, it establishes a systematic understanding of leadership using navigational intelligence or ""strategic paradigm"". Rather than overreliance on a client's subjective experience, or an assessor’s rigid oversimplification of typologies, STADTHÖLDER® synthesis subjective experience and objective phenomena through Pragmatic Critical Realism to achieve high resolution picture of leadership.


How are STADTHÖLDER® leadership reports different from personality tests?
___STADTHÖLDER® leadership reports are distinct from personality tests because rather than investigating leadership from the basis of personality types or leadership styles, it establishes a systematic understanding of leadership using navigational intellgience or ""strategic paradigm"". Rather than overliance on a client's subjective experience, or an assessors rigid oversimiplification of typologies, STADTHÖLDER® synthesis subjective experience and objective phenomena through Pragmatic Critical Realism ro achieve high resolution picture of leadership.

 

 What do STADTHÖLDER® leadership reports actually look like? Can I see a sample or demo assessment?
___Yes, samples of STADTHÖLDER® leadership reports are available on the report description pop-ups (see: Our Services page and then select the report type).


Are STADTHÖLDER® leadership reports this suitable for new managers, mid-level leaders, or C-suite executives?
___Yes, STADTHÖLDER® leadership reports are suitable for leaders of all levels and perfectly suited as reflective tool to new, confusing or complex leadership situations.

 

What happens after I receive my report — do I get actionable steps, or just scores?
___Yes, all STADTHÖLDER® leadership reports include actionable steps, the degree of detail and mapping increases with the level of reports (ELIX > XLIX > CLIX > OLIX/BLIX).


Self-Service vs. Supported Assessments

What's the difference between the self-service (ELIX/XLIX) and supported options (CLIX/OLIX/BLIX) — and which is right for me or my organisation?
___Online self-service options (ELIX/XLIX) are leadership assessment that can be completed by the client themselves, whereas online supported options are leadership assessments that are led by a senior analyst (CLIX, OLIX, BLIX).

 

What does ""online supported"" actually mean — email, chat, or live session?
___Online supported options mean a senior analyst will lead the assessment process (applicable for CLIX, OLIX and BLIX only) in a live video or phone call session.

 

How soon can I book a supported debrief session after buying, and how long does the process take end-to-end?
___Debrief sessions with senior analysts usually take place between two (2) to ten (10) working days (subject to availability).

 

Do I need any prior certification or coaching background to interpret STADTHÖLDER® leadership reports myself?
___No, STADTHÖLDER® leadership reports are structured and compiled with a range of add-ons to help you understand the report: introduction to paradigms, examples, glossary as well as debriefs with senior analysts to answer any questions you might have (applicable for XLIX, CLIX, OLIX and BLIX - not applicable for ELIX)

 

Can I upgrade from self-service to supported after purchase?
___Yes, once purchased STADTHÖLDER® ELIX and XLIX solutions offer discounted rates for CLIX (more extensive supported assessments).


Trust & Credibility

What leadership frameworks, benchmarks, or scientific validation underpins  STADTHÖLDER® leadership analysis?
___STADTHÖLDER® has developed its own proprietary framework with a methodology derived from Pragmatic Critical Realism (PCR), Gravesian theory of human development and Interpretative Phenomenological Analysis (IPA) to build the most accurate system for leadership and strategy analysis.

 

How accurate or reliable is STADTHÖLDER® leadership analysis — is it evidence-based?
___STADTHÖLDER® leadership analysis offers the most accurate and reliable system for investigating and understanding leadership, its measurements are thousands of unique data points and a range situational elements that do not dependent on the subject/client or the assessor and can be applied across diverse cultural context.

 

How does STADTHÖLDER® compare to hiring a traditional leadership consultant for a one-off assessment?
___STADTHÖLDER® free quotes as well as time and cost effective entry solutions ro help clients determine their needs. Our ELIX and XLIX solutions are also perfect for one-off assessment without extended consulting fees."

 

What do actual users say about STADTHÖLDER® reports— do they see real leadership change after acting on their report?
___You can see what previous users' experience using STADTHÖLDER® in our *REVIEWS* pop-up (typically at the bottom of your screen on the website).


Data, Privacy & Sharing

Is my data confidential? How is it stored, protected, and who can see it?
___Yes, STADTHÖLDER® does not share or sell any client information with third-party, all data is stored on STADTHÖLDER® systems and only STADTHÖLDER® analysts have access to it.

 

Can I share my STADTHÖLDER® leadership report(s) with my manager, coach, or HR business partner?
___Yes, you can share the report with anyone however organisational needs are better met through STADTHÖLDER® OLIX or BLIX options as your organisational profile and needs will be much better integrated into the assessments.

 

Can I use STADTHÖLDER® leadership reports for my entire leadership team, or is it purchased per person?
___Yes, individual STADTHÖLDER® assessments are purchased per person, meaning each person taking an assessment will need their own login. For organisational purchases however tokens are created to allow individual access for company/team members. 

 

Is there a group discount for 5+ reports, and do you offer corporate or bulk pricing?
___Yes, STADTHÖLDER® offers tailored discounts for multiple reports. The best options for discounts are 1) referral discounts (when your refer new clients) and 2) as part of corporate/team solutions (order free quote).

 

Can my HR team access aggregate team insights, or white-label STADTHÖLDER® leadership reports for internal use?
___Yes, our STADTHÖLDER® BLIX option offers HR teams and organisations a complete custom asessment and reporting package, inlcuding aggregating team insights and your organisations publishing standards and preferences.

 

Pricing, Flexibility & Liability

How much does each option cost, and what's included in the price?
___STADTHÖLDER® leadership reports start from £34.99 (GBP) for ELIX (Essential Leadership Index) for our full price list please see: Reports Access page.

 

Is this a one-time report or an ongoing engagement — and what comes next?
___STADTHÖLDER® reports are compiled once, analysing a specific situation. Once completed the report's action plan can be used to implement your leadership strategy or structure coaching needs.

 

What is your refund or satisfaction policy if the report doesn't meet my expectations?
___We do not provide any refunds, however if you are not satisfied with the reports we offer a free 30-minute debrief with a senior analyst to review any concerns/question you might have regarding the report, followed by a Report Supplement to clarify and/or correct any necessary aspect of the report.


Getting Started

How do I get started, and what should I do if I'm unsure which option suits me?
___To get started, see: Report Access page, alternatively to discover more about STADTHÖLDER® see About sections.

Understanding the Service
Self-Service vs. Supported Assessments
Trust & Credibility
Data, Privacy & Sharing
Pricing, Flexibility & Liability
Getting Started

 STADTHÖLDER®

   Strategic Human Development

   & Leadership Advisory

executive@stadtholder.org

+44 (0) 800 043 9343

+44 (0) 745 933 5547

649587d2aeb77cc4e3d235c7_GDPR ICON.png

71-75 Shelton Street
Covent Garden
London WC2H 9JQ 
United Kingdom 

GDPR compliant

© 2026 STADTHÖLDER. All rights reserved.

bottom of page